Please use this template to document how to do things important to the running our of local union office.


1. Copy the title into a "New Article"

2. Copy the body below into the new article.

3. Update the article template as needed. 

4. Select an appropriate folder. DO NOT CREATE A NEW FOLDER WITHOUT CONSULTATION WITH THE CHIEF SHOP STEWARD OR CHAIR.

5. Add tags (also known as keywords) so future executive and stewards can find what they need.

6. Add the SEO title and description. You will be glad you did this later.


Some Notes:

  • As stated above, do not create a new folder. 
  • Documentation is the key to consistency.
  • Before you write an article, check if there is already an article on the topic. Duplication can lead to confusion.
  • All articles are living documents. If something is out of date, wrong, or has steps missing, update it.


Erase everything above this line to create a new article. 

_____________________________________________________________



Title: How to [task name]

Task: A MAX 150-word description of the task/process that you are looking to accomplish (this is also the article description for the SEO)

Prerequisites (if applicable): If there are any access requirements such as file shares, shared mailboxes or access to specific applications they should be outlined here.

Table of contents (if necessary): Create anchor links for quick navigating.

Instructions:

  • Step 1
  • Step 2
  • Step 3
  • Etc.

Outcome: What users can expect to happen after completing the steps in the how-to knowledge base article.

Further reading: Links to related knowledge base articles or how-tos.