Title: What to do for the Step Two (member directions)

Task: If you have completed Step One of the Grievance process and you have not found a successful resolution, it is time to move to Step Two. This document will explain what that is.

Prerequisites (if applicable): You MUST complete a Step One before moving to Step Two. (See: https://rjhheu.freshdesk.com/support/solutions/articles/48001243298-what-to-do-for-the-step-one-member-directions-)

Instructions:

Outcome: This step of the grievance process is pretty quick because it's largely administrative, but it's important because it advances your grievance to the next step. (See the article below on "what to expect in the grievance process".)

Further reading: